Interpersonal Skills

  • Author: WAB Lab
  • Level: Beginner
  • Study time: 5 hours
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The Interpersonal Skills workshop will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations.

Workshop Details

We've all met that dynamic, charismatic person that just has a way with others, and has a way of being remembered. Your participants will identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.

The Interpersonal Skills workshop will help participants work towards being that unforgettable person by providing communication skills, negotiation techniques, tips on making an impact, and advice on networking and starting conversations. They will also identify the skills needed in starting a conversation, moving a conversation along, and progressing to higher levels of conversation.

What personal data do we collect?

  • Understand the difference between hearing and listening
  • Know some ways to improve the verbal skills of asking questions and communicating with power.
  • Understand what is ‘non-verbal communication’ and how it can enhance interpersonal relationships.
  • Identify the skills needed in starting a conversation.
  • Identify ways of creating a powerful introduction, remembering names, and managing situations when you’ve forgotten someone’s name.
  • Understand how seeing the other side can improve skills in influencing other people.
  • Understand how the use of facts and emotions can help bring people to your side.
  • Identify ways of sharing one’s opinions constructively.
  • Learn tips in preparing for a negotiation, opening a negotiation, bargaining, and closing a negotiation.
  • Learn tips in making an impact through powerful first impressions.
Meet the instructor

WAB Lab Pte Ltd

WAB Lab was incorporated in 2017 to provide the soft skills training in areas of leadership and people management and business management for Singapore Small, Medium Enterprises (SMEs) where we innovate to co-create sales solutions with our partners, clients and business units for sustainable business growth.

In 2021, we introduced our flagship training-consultancy ecosystem and uplifted the concept of training intervention and/or post-training solution to provide customised help to enterprises in Singapore and Asia.
Patrick Jones - Course author

Get in touch now and start improving your skills to achieve high performance.

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